Account Health Framework Skill
SkillAI & modelsUse to score accounts, flag risks, and standardize remediation triggers.
Available today. Use it from your connected AI after setup.
No other account needed.
Connect ahel once, and every AI you use reads what you have installed.
Then ask your AI: use the Account Health Framework Skill skill
What this skill tells your AI
The instructions your AI receives, as published by criptogus/agent-evolve-network in .claude/skills/account-health-framework/SKILL.md and read by ahel’s review.
When to Use
- Building dashboards or scorecards for CS/account management reviews.
- Triggering proactive outreach based on usage, sentiment, or commercial shifts.
- Aligning leadership on what defines green/yellow/red customers.
Framework
- Signal Library – define categories (product usage, support, sentiment, executive alignment, commercial).
- Weighting & Thresholds – assign weights and thresholds per segment/tier.
- Automation Hooks – map scores to alerts, workflows, and CRM fields.
- Play Mapping – connect each tier to recommended plays and owners.
- Review Cadence – set refresh frequency, calibration sessions, and feedback loops.
Templates
- Health Scorecard: See
assets/health_scorecard.mdfor calculation and components. - Risk/opportunity matrix with recommended plays.
- Alert + workflow checklist for RevOps.
Tips
- Tune weights by segment to avoid false positives.
- Include qualitative inputs (exec sentiment, champion strength) to supplement data.
- Audit data sources quarterly to maintain trust in the score.
Signals
- GitHub stars
- 308
- Forks
- 1
- Last commit
- Sep 2026
Advanced
- Catalog kind
- skill
- Gateway key
account-health-framework- Source
- github.com/criptogus/agent-evolve-network