Chatwoot – Customer Support Platform

SkillDev tools

Customer support with Chatwoot

Instructions available. Your AI can read the instructions. Execution depends on the setup they require.

Account requirements not reviewed. Check the skill instructions before use; ahel provides instructions and does not run this skill.

Add ahel to your AI once: Claude, ChatGPT, Cursor, Claude Code or Codex. Then ask it to use this.

Then ask your AI: use the Chatwoot skill

What this skill tells your AI

The instructions your AI receives, as published by bidewio/better-openclaw in skills/chatwoot-support/SKILL.md and read by ahel’s review.

Chatwoot is an open-source customer engagement platform with live chat, email, social media, and API channel support.

GitHub: github.com/chatwoot/chatwoot (22 000+ ⭐)
License: MIT
Security: GDPR compliant. No malware.

Environment Variables

Variable	Description
`{{CHATWOOT_URL}}`	Base URL
`{{CHATWOOT_API_TOKEN}}`	User or bot API access token

Usage Examples

List conversations

curl -s "{{CHATWOOT_URL}}/api/v1/accounts/<account_id>/conversations" \
  -H "api_access_token: {{CHATWOOT_API_TOKEN}}"

Send a message

curl -s -X POST "{{CHATWOOT_URL}}/api/v1/accounts/<account_id>/conversations/<conv_id>/messages" \
  -H "api_access_token: {{CHATWOOT_API_TOKEN}}" \
  -H "Content-Type: application/json" \
  -d '{"content": "Hello! How can I help?", "message_type": "outgoing"}'

AI Agent Tips

Supports live chat widget, email, WhatsApp, Facebook, Twitter, and API.
Bot integration via webhooks and API channels.
Canned responses and automation rules for efficiency.
Self-hosted for full data control — or use managed cloud.

Signals

GitHub stars: 58
Forks: 6
Last commit: Aug 2026

Advanced

Item type: skill
Key: chatwoot-support
Source: github.com/bidewio/better-openclaw

github.com/bidewio/better-openclaw