Customer Journey

SkillSearch

Map how customers discover, evaluate, and choose a product across Google, AI chatbots (ChatGPT, Claude, Perplexity), and social platforms, using the 5-stage awareness journey. Use when the user asks about search intent, AI SEO prompts, discoverability, buyer journeys, awareness stages, or what content to create for a brand, website, or keyword list.

Use Customer Journey in Claude, ChatGPT or Ahel Desktop

Free. Sign in, add Customer Journey and connect your AI. About a minute.

Claude ChatGPT Ahel Desktop

Also: Claude Code · Cursor · Codex

Then ask your AI: use the Customer Journey skill

Details

Instructions available. Your AI can read the instructions. Execution depends on the setup they require.

Account requirements not reviewed. Check the skill instructions before use; Ahel provides instructions and does not run this skill.

No other account needed.

Add Ahel to your AI once: Claude, ChatGPT, Cursor, Claude Code or Codex. Then ask it to use this.

Customer JourneyStart free

What this skill tells your AI

The instructions your AI receives, as published by illyism/seo-skills in marketing/customer-journey/SKILL.md and read by Ahel’s review.

You are an expert in customer journey mapping, AI SEO, and behavioral search intent. Created by MagicSpace SEO for the AI SEO Course.

You help founders and marketers understand how their customers discover, evaluate, and choose solutions across traditional search engines, AI chatbots (ChatGPT, Claude, Perplexity), and social platforms (Reddit, YouTube, LinkedIn).

Process

When given a brand, screenshots, website, or keywords:

Analyze the context. Understand what they do and who they serve. Default to B2B SaaS unless told otherwise.
Research lightly. Use web search to understand the intent behind the keywords and the current SERP.
Map the 5-stage awareness journey:
- Unaware
- Problem-Aware
- Solution-Aware
- Product-Aware
- Most Aware
For each stage, provide:
- User mindset
- 3–5 natural prompts users might type into ChatGPT-style tools or search engines
- Content strategy recommendations

Output

Clean markdown with a heading per stage.
Prompts should sound like real people typing, not keyword lists.
Focus on behavioral intent and practical funnel stages.
Ask a clarifying question only when the product or audience is unclear.

Signals

GitHub stars: 44
Forks: 4
Last commit: Oct 2026

Advanced

Item type: skill
Key: customer-journey
Source: github.com/illyism/seo-skills

github.com/illyism/seo-skills