Framer Debug Bundle

Prerequisites

An incident owner, secure evidence location, retention date, redaction rules for tokens and visitor data, and an opaque correlation ID.

Error Handling

Stop collection if a credential, customer submission, or private page content is found; rotate the affected credential if necessary and preserve only approved evidence.

Examples

Collect a synthetic staging publish failure using release/version data and an opaque ID, review the bundle for secrets and form submissions, then restrict it to the incident owner and retire it at the retention date.

Overview

Collect diagnostic information for Framer plugin or Server API issues including package versions, API connectivity, and configuration.

Instructions

Step 1: Create Debug Bundle

#!/bin/bash
BUNDLE="framer-debug-$(date +%Y%m%d-%H%M%S)"
mkdir -p "$BUNDLE"

echo "=== Framer Debug Bundle ===" | tee "$BUNDLE/summary.txt"
echo "Date: $(date -u)" >> "$BUNDLE/summary.txt"

# Runtime
echo "--- Runtime ---" >> "$BUNDLE/summary.txt"
node --version >> "$BUNDLE/summary.txt" 2>&1
npm --version >> "$BUNDLE/summary.txt" 2>&1

# Packages
echo "--- Packages ---" >> "$BUNDLE/summary.txt"
npm list framer-plugin framer-api framer 2>/dev/null >> "$BUNDLE/summary.txt"

# Credentials (presence only)
echo "--- Config ---" >> "$BUNDLE/summary.txt"
echo "FRAMER_API_KEY: ${FRAMER_API_KEY:+[SET]}" >> "$BUNDLE/summary.txt"
echo "FRAMER_SITE_ID: ${FRAMER_SITE_ID:+[SET]}" >> "$BUNDLE/summary.txt"

# API connectivity
echo "--- API Test ---" >> "$BUNDLE/summary.txt"
curl -s -o /dev/null -w "Framer API: HTTP %{http_code}\n" https://api.framer.com/health >> "$BUNDLE/summary.txt" 2>&1

# Vite config
cp vite.config.ts "$BUNDLE/" 2>/dev/null
cp tsconfig.json "$BUNDLE/" 2>/dev/null
cp package.json "$BUNDLE/" 2>/dev/null

# Bundle
tar -czf "$BUNDLE.tar.gz" "$BUNDLE"
echo "Bundle: $BUNDLE.tar.gz"

Output

• summary.txt with runtime, packages, connectivity
• Configuration files (non-sensitive)
• Compressed archive for support

Resources

• Framer Support
• Framer Changelog

Next Steps

For rate limit issues, see framer-rate-limits.