Inbound Lead Audit + CX Map
SkillProductivityAudit inbound lead handling and map the customer experience from source event to follow-up outcome.
Available today. Use it from your connected AI after setup.
No other account needed.
Connect ahel once, and every AI you use reads what you have installed.
Then ask your AI: use the Inbound Lead Audit + CX Map skill
What this skill tells your AI
The instructions your AI receives, as published by zapier/gtm-cheat-codes in skills/gtm-ops/inbound-lead-audit-cx-map/SKILL.md and read by ahel’s review.
Use this skill to inspect how an inbound lead or hand-raiser was treated and produce an action-focused summary.
Workflow
- Identify the lead source and current-cycle event.
- Review CRM timeline, owner assignment, outreach, meeting status, and routing evidence.
- Distinguish automated touches from real human follow-up.
- Map the customer experience in plain language.
- Recommend the next owner action and any process fix.
Zapier MCP And SDK Role
- Use Zapier MCP to read CRM timelines, routing evidence, tracker rows, meeting status, and collaboration context.
- Use Zapier SDK for scheduled audits, tracker updates, issue logging, and approval-routed summaries.
- Keep rep escalations and source-of-truth writes human-reviewed.
Guardrails
- Do not count historical meetings from prior cycles as current-cycle success.
- Do not infer human outreach from automation enrollment alone.
- Keep any screenshots, lead data, and source URLs private.
Signals
- GitHub stars
- 336
- Forks
- 18
- Last commit
- Jul 2026
Advanced
- Catalog kind
- skill
- Gateway key
inbound-lead-audit-cx-map- Source
- github.com/zapier/gtm-cheat-codes