Queue Triage
SkillDev toolsClassifies fictional support requests for a sample operations team.
Available today. Use it from your connected AI after setup.
No other account needed.
Connect ahel once, and every AI you use reads what you have installed.
Then ask your AI: use the Queue Triage skill
What this skill tells your AI
The instructions your AI receives, as published by eliasstravik/skills in evals/demo/fixtures/agent-skill/queue-triage/SKILL.md and read by ahel’s review.
Workflow
- Read the request title, customer tier, age, and reported impact.
- Choose
urgent,today, orbacklog. - State one reason grounded in the supplied fields.
- Recommend exactly one next action.
Never contact a customer or change a live queue. If impact is unknown, ask one question before classifying.
Example input:
- Title: Export stalls after approval
- Customer tier: Studio
- Age: 19 hours
- Impact: Five editors cannot publish
Example output:
- Priority: urgent
- Reason: Multiple users are blocked from publishing.
- Next action: Ask the on-call engineer to inspect export job
EX-204.
Signals
- GitHub stars
- 20
- Last commit
- Aug 2026
Advanced
- Catalog kind
- skill
- Gateway key
queue-triage- Source
- github.com/eliasstravik/skills