Telnyx Porting In - Ruby
SkillDocs & knowledgePort phone numbers into Telnyx. Check portability, create port orders, upload LOA documents, and track porting status. This skill provides Ruby SDK examples.
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The instructions your AI receives, as published by team-telnyx/ai in skills/telnyx-porting-in-ruby/SKILL.md and read by ahel’s review.
Installation
gem install telnyx
Setup
require "telnyx"
client = Telnyx::Client.new(
api_key: ENV["TELNYX_API_KEY"], # This is the default and can be omitted
)
All examples below assume client is already initialized as shown above.
Error Handling
All API calls can fail with network errors, rate limits (429), validation errors (422), or authentication errors (401). Always handle errors in production code:
begin
result = client.messages.send_(to: "+13125550001", from: "+13125550002", text: "Hello")
rescue Telnyx::Errors::APIConnectionError
puts "Network error — check connectivity and retry"
rescue Telnyx::Errors::RateLimitError
# 429: rate limited — wait and retry with exponential backoff
sleep(1) # Check Retry-After header for actual delay
rescue Telnyx::Errors::APIStatusError => e
puts "API error #{e.status}: #{e.message}"
if e.status == 422
puts "Validation error — check required fields and formats"
end
end
Common error codes: 401 invalid API key, 403 insufficient permissions,
404 resource not found, 422 validation error (check field formats),
429 rate limited (retry with exponential backoff).
Important Notes
- Phone numbers must be in E.164 format (e.g.,
+13125550001). Include the+prefix and country code. No spaces, dashes, or parentheses. - Pagination: Use
.auto_paging_eachfor automatic iteration:page.auto_paging_each { |item| puts item.id }.
Run a portability check
Runs a portability check, returning the results immediately.
POST /portability_checks
Optional: phone_numbers (array[string])
response = client.portability_checks.run(phone_numbers: ["+18005550101"])
puts(response)
Returns: fast_portable (boolean), not_portable_reason (string), phone_number (string), portable (boolean), record_type (string)
List all porting events
Returns a list of all porting events.
GET /porting/events
page = client.porting.events.list
puts(page)
Returns: available_notification_methods (array[string]), event_type (enum: porting_order.deleted), id (uuid), payload (object), payload_status (enum: created, completed), porting_order_id (uuid)
Show a porting event
Show a specific porting event.
GET /porting/events/{id}
event = client.porting.events.retrieve("182bd5e5-6e1a-4fe4-a799-aa6d9a6ab26e")
puts(event)
Returns: available_notification_methods (array[string]), event_type (enum: porting_order.deleted), id (uuid), payload (object), payload_status (enum: created, completed), porting_order_id (uuid)
Republish a porting event
Republish a specific porting event.
POST /porting/events/{id}/republish
result = client.porting.events.republish("182bd5e5-6e1a-4fe4-a799-aa6d9a6ab26e")
puts(result)
List LOA configurations
List the LOA configurations.
GET /porting/loa_configurations
page = client.porting.loa_configurations.list
puts(page)
Returns: address (object), company_name (string), contact (object), created_at (date-time), id (uuid), logo (object), name (string), organization_id (string), record_type (string), updated_at (date-time)
Create a LOA configuration
Create a LOA configuration.
POST /porting/loa_configurations
loa_configuration = client.porting.loa_configurations.create(
address: {city: "Austin", country_code: "US", state: "TX", street_address: "600 Congress Avenue", zip_code: "78701"},
company_name: "Telnyx",
contact: {email: "testing@client.com", phone_number: "+12003270001"},
logo: {document_id: "182bd5e5-6e1a-4fe4-a799-aa6d9a6ab26e"},
name: "My LOA Configuration"
)
puts(loa_configuration)
Returns: address (object), company_name (string), contact (object), created_at (date-time), id (uuid), logo (object), name (string), organization_id (string), record_type (string), updated_at (date-time)
Preview the LOA configuration parameters
Preview the LOA template that would be generated without need to create LOA configuration.
POST /porting/loa_configurations/preview
response = client.porting.loa_configurations.preview(
address: {city: "Austin", country_code: "US", state: "TX", street_address: "600 Congress Avenue", zip_code: "78701"},
company_name: "Telnyx",
contact: {email: "testing@client.com", phone_number: "+12003270001"},
logo: {document_id: "182bd5e5-6e1a-4fe4-a799-aa6d9a6ab26e"},
name: "My LOA Configuration"
)
puts(response)
Retrieve a LOA configuration
Retrieve a specific LOA configuration.
GET /porting/loa_configurations/{id}
loa_configuration = client.porting.loa_configurations.retrieve("182bd5e5-6e1a-4fe4-a799-aa6d9a6ab26e")
puts(loa_configuration)
Returns: address (object), company_name (string), contact (object), created_at (date-time), id (uuid), logo (object), name (string), organization_id (string), record_type (string), updated_at (date-time)
Update a LOA configuration
Update a specific LOA configuration.
PATCH /porting/loa_configurations/{id}
loa_configuration = client.porting.loa_configurations.update(
"182bd5e5-6e1a-4fe4-a799-aa6d9a6ab26e",
address: {city: "Austin", country_code: "US", state: "TX", street_address: "600 Congress Avenue", zip_code: "78701"},
company_name: "Telnyx",
contact: {email: "testing@client.com", phone_number: "+12003270001"},
logo: {document_id: "182bd5e5-6e1a-4fe4-a799-aa6d9a6ab26e"},
name: "My LOA Configuration"
)
puts(loa_configuration)
Returns: address (object), company_name (string), contact (object), created_at (date-time), id (uuid), logo (object), name (string), organization_id (string), record_type (string), updated_at (date-time)
Delete a LOA configuration
Delete a specific LOA configuration.
DELETE /porting/loa_configurations/{id}
result = client.porting.loa_configurations.delete("182bd5e5-6e1a-4fe4-a799-aa6d9a6ab26e")
puts(result)
Preview a LOA configuration
Preview a specific LOA configuration.
GET /porting/loa_configurations/{id}/preview
response = client.porting.loa_configurations.preview_1("182bd5e5-6e1a-4fe4-a799-aa6d9a6ab26e")
puts(response)
List porting related reports
List the reports generated about porting operations.
GET /porting/reports
page = client.porting.reports.list
puts(page)
Returns: created_at (date-time), document_id (uuid), id (uuid), params (object), record_type (string), report_type (enum: export_porting_orders_csv), status (enum: pending, completed), updated_at (date-time)
Create a porting related report
Generate reports about porting operations.
POST /porting/reports
report = client.porting.reports.create(params: {filters: {}}, report_type: :export_porting_orders_csv)
puts(report)
Returns: created_at (date-time), document_id (uuid), id (uuid), params (object), record_type (string), report_type (enum: export_porting_orders_csv), status (enum: pending, completed), updated_at (date-time)
Retrieve a report
Retrieve a specific report generated.
GET /porting/reports/{id}
report = client.porting.reports.retrieve("182bd5e5-6e1a-4fe4-a799-aa6d9a6ab26e")
puts(report)
Returns: created_at (date-time), document_id (uuid), id (uuid), params (object), record_type (string), report_type (enum: export_porting_orders_csv), status (enum: pending, completed), updated_at (date-time)
List available carriers in the UK
List available carriers in the UK.
GET /porting/uk_carriers
response = client.porting.list_uk_carriers
puts(response)
Returns: alternative_cupids (array[string]), created_at (date-time), cupid (string), id (uuid), name (string), record_type (string), updated_at (date-time)
List all porting orders
Returns a list of your porting order.
GET /porting_orders
page = client.porting_orders.list
puts(page)
Returns: activation_settings (object), additional_steps (array[string]), created_at (date-time), customer_group_reference (string | null), customer_reference (string | null), description (string), documents (object), end_user (object), id (uuid), messaging (object), misc (object), old_service_provider_ocn (string), parent_support_key (string | null), phone_number_configuration (object), phone_number_type (enum: landline, local, mobile, national, shared_cost, toll_free), phone_numbers (array[object]), porting_phone_numbers_count (integer), record_type (string), requirements (array[object]), requirements_met (boolean), status (object), support_key (string | null), updated_at (date-time), user_feedback (object), user_id (uuid), webhook_url (uri)
Create a porting order
Creates a new porting order object.
POST /porting_orders — Required: phone_numbers
Optional: customer_group_reference (string), customer_reference (string | null)
porting_order = client.porting_orders.create(phone_numbers: ["+13035550000", "+13035550001", "+13035550002"])
puts(porting_order)
Returns: activation_settings (object), additional_steps (array[string]), created_at (date-time), customer_group_reference (string | null), customer_reference (string | null), description (string), documents (object), end_user (object), id (uuid), messaging (object), misc (object), old_service_provider_ocn (string), parent_support_key (string | null), phone_number_configuration (object), phone_number_type (enum: landline, local, mobile, national, shared_cost, toll_free), phone_numbers (array[object]), porting_phone_numbers_count (integer), record_type (string), requirements (array[object]), requirements_met (boolean), status (object), support_key (string | null), updated_at (date-time), user_feedback (object), user_id (uuid), webhook_url (uri)
List all exception types
Returns a list of all possible exception types for a porting order.
GET /porting_orders/exception_types
response = client.porting_orders.retrieve_exception_types
puts(response)
Returns: code (enum: ACCOUNT_NUMBER_MISMATCH, AUTH_PERSON_MISMATCH, BTN_ATN_MISMATCH, ENTITY_NAME_MISMATCH, FOC_EXPIRED, FOC_REJECTED, LOCATION_MISMATCH, LSR_PENDING, MAIN_BTN_PORTING, OSP_IRRESPONSIVE, OTHER, PASSCODE_PIN_INVALID, PHONE_NUMBER_HAS_SPECIAL_FEATURE, PHONE_NUMBER_MISMATCH, PHONE_NUMBER_NOT_PORTABLE, PORT_TYPE_INCORRECT, PORTING_ORDER_SPLIT_REQUIRED, POSTAL_CODE_MISMATCH, RATE_CENTER_NOT_PORTABLE, SV_CONFLICT, SV_UNKNOWN_FAILURE), description (string)
List all phone number configurations
Returns a list of phone number configurations paginated.
GET /porting_orders/phone_number_configurations
page = client.porting_orders.phone_number_configurations.list
puts(page)
Returns: created_at (date-time), id (uuid), porting_phone_number_id (uuid), record_type (string), updated_at (date-time), user_bundle_id (uuid)
Create a list of phone number configurations
Creates a list of phone number configurations.
POST /porting_orders/phone_number_configurations
phone_number_configuration = client.porting_orders.phone_number_configurations.create
puts(phone_number_configuration)
Returns: created_at (date-time), id (uuid), porting_phone_number_id (uuid), record_type (string), updated_at (date-time), user_bundle_id (uuid)
Retrieve a porting order
Retrieves the details of an existing porting order.
GET /porting_orders/{id}
porting_order = client.porting_orders.retrieve("182bd5e5-6e1a-4fe4-a799-aa6d9a6ab26e")
puts(porting_order)
Returns: activation_settings (object), additional_steps (array[string]), created_at (date-time), customer_group_reference (string | null), customer_reference (string | null), description (string), documents (object), end_user (object), id (uuid), messaging (object), misc (object), old_service_provider_ocn (string), parent_support_key (string | null), phone_number_configuration (object), phone_number_type (enum: landline, local, mobile, national, shared_cost, toll_free), phone_numbers (array[object]), porting_phone_numbers_count (integer), record_type (string), requirements (array[object]), requirements_met (boolean), status (object), support_key (string | null), updated_at (date-time), user_feedback (object), user_id (uuid), webhook_url (uri)
Edit a porting order
Edits the details of an existing porting order. Any or all of a porting orders attributes may be included in the resource object included in a PATCH request. If a request does not include all of the attributes for a resource, the system will interpret the missing attributes as if they were included with their current values.
PATCH /porting_orders/{id}
Optional: activation_settings (object), customer_group_reference (string), customer_reference (string), documents (object), end_user (object), messaging (object), misc (object), phone_number_configuration (object), requirement_group_id (uuid), requirements (array[object]), user_feedback (object), webhook_url (uri)
porting_order = client.porting_orders.update("182bd5e5-6e1a-4fe4-a799-aa6d9a6ab26e")
puts(porting_order)
Returns: activation_settings (object), additional_steps (array[string]), created_at (date-time), customer_group_reference (string | null), customer_reference (string | null), description (string), documents (object), end_user (object), id (uuid), messaging (object), misc (object), old_service_provider_ocn (string), parent_support_key (string | null), phone_number_configuration (object), phone_number_type (enum: landline, local, mobile, national, shared_cost, toll_free), phone_numbers (array[object]), porting_phone_numbers_count (integer), record_type (string), requirements (array[object]), requirements_met (boolean), status (object), support_key (string | null), updated_at (date-time), user_feedback (object), user_id (uuid), webhook_url (uri)
Delete a porting order
Deletes an existing porting order. This operation is restrict to porting orders in draft state.
DELETE /porting_orders/{id}
result = client.porting_orders.delete("182bd5e5-6e1a-4fe4-a799-aa6d9a6ab26e")
puts(result)
Activate every number in a porting order asynchronously.
Activate each number in a porting order asynchronously. This operation is limited to US FastPort orders only.
POST /porting_orders/{id}/actions/activate
response = client.porting_orders.actions.activate("182bd5e5-6e1a-4fe4-a799-aa6d9a6ab26e")
puts(response)
Returns: activate_at (date-time), activation_type (enum: scheduled, on-demand), activation_windows (array[object]), created_at (date-time), id (uuid), record_type (string), status (enum: created, in-process, completed, failed), updated_at (date-time)
Cancel a porting order
POST /porting_orders/{id}/actions/cancel
response = client.porting_orders.actions.cancel("182bd5e5-6e1a-4fe4-a799-aa6d9a6ab26e")
puts(response)
Returns: activation_settings (object), additional_steps (array[string]), created_at (date-time), customer_group_reference (string | null), customer_reference (string | null), description (string), documents (object), end_user (object), id (uuid), messaging (object), misc (object), old_service_provider_ocn (string), parent_support_key (string | null), phone_number_configuration (object), phone_number_type (enum: landline, local, mobile, national, shared_cost, toll_free), phone_numbers (array[object]), porting_phone_numbers_count (integer), record_type (string), requirements (array[object]), requirements_met (boolean), status (object), support_key (string | null), updated_at (date-time), user_feedback (object), user_id (uuid), webhook_url (uri)
Submit a porting order.
Confirm and submit your porting order.
POST /porting_orders/{id}/actions/confirm
response = client.porting_orders.actions.confirm("182bd5e5-6e1a-4fe4-a799-aa6d9a6ab26e")
puts(response)
Returns: activation_settings (object), additional_steps (array[string]), created_at (date-time), customer_group_reference (string | null), customer_reference (string | null), description (string), documents (object), end_user (object), id (uuid), messaging (object), misc (object), old_service_provider_ocn (string), parent_support_key (string | null), phone_number_configuration (object), phone_number_type (enum: landline, local, mobile, national, shared_cost, toll_free), phone_numbers (array[object]), porting_phone_numbers_count (integer), record_type (string), requirements (array[object]), requirements_met (boolean), status (object), support_key (string | null), updated_at (date-time), user_feedback (object), user_id (uuid), webhook_url (uri)
Share a porting order
Creates a sharing token for a porting order. The token can be used to share the porting order with non-Telnyx users.
POST /porting_orders/{id}/actions/share
response = client.porting_orders.actions.share("182bd5e5-6e1a-4fe4-a799-aa6d9a6ab26e")
puts(response)
Returns: created_at (date-time), expires_at (date-time), expires_in_seconds (integer), id (uuid), permissions (array[string]), porting_order_id (uuid), record_type (string), token (string)
List all porting activation jobs
Returns a list of your porting activation jobs.
GET /porting_orders/{id}/activation_jobs
page = client.porting_orders.activation_jobs.list("182bd5e5-6e1a-4fe4-a799-aa6d9a6ab26e")
puts(page)
Returns: activate_at (date-time), activation_type (enum: scheduled, on-demand), activation_windows (array[object]), created_at (date-time), id (uuid), record_type (string), status (enum: created, in-process, completed, failed), updated_at (date-time)
Retrieve a porting activation job
Returns a porting activation job.
GET /porting_orders/{id}/activation_jobs/{activationJobId}
activation_job = client.porting_orders.activation_jobs.retrieve(
"182bd5e5-6e1a-4fe4-a799-aa6d9a6ab26e",
id: "182bd5e5-6e1a-4fe4-a799-aa6d9a6ab26e"
)
puts(activation_job)
Returns: activate_at (date-time), activation_type (enum: scheduled, on-demand), activation_windows (array[object]), created_at (date-time), id (uuid), record_type (string), status (enum: created, in-process, completed, failed), updated_at (date-time)
Update a porting activation job
Updates the activation time of a porting activation job.
PATCH /porting_orders/{id}/activation_jobs/{activationJobId}
activation_job = client.porting_orders.activation_jobs.update(
"182bd5e5-6e1a-4fe4-a799-aa6d9a6ab26e",
id: "182bd5e5-6e1a-4fe4-a799-aa6d9a6ab26e"
)
puts(activation_job)
Returns: activate_at (date-time), activation_type (enum: scheduled, on-demand), activation_windows (array[object]), created_at (date-time), id (uuid), record_type (string), status (enum: created, in-process, completed, failed), updated_at (date-time)
List additional documents
Returns a list of additional documents for a porting order.
GET /porting_orders/{id}/additional_documents
page = client.porting_orders.additional_documents.list("182bd5e5-6e1a-4fe4-a799-aa6d9a6ab26e")
puts(page)
Returns: content_type (string), created_at (date-time), document_id (uuid), document_type (enum: loa, invoice, csr, other), filename (string), id (uuid), porting_order_id (uuid), record_type (string), updated_at (date-time)
Create a list of additional documents
Creates a list of additional documents for a porting order.
POST /porting_orders/{id}/additional_documents
additional_document = client.porting_orders.additional_documents.create("182bd5e5-6e1a-4fe4-a799-aa6d9a6ab26e")
puts(additional_document)
Returns: content_type (string), created_at (date-time), document_id (uuid), document_type (enum: loa, invoice, csr, other), filename (string), id (uuid), porting_order_id (uuid), record_type (string), updated_at (date-time)
Delete an additional document
Deletes an additional document for a porting order.
DELETE /porting_orders/{id}/additional_documents/{additional_document_id}
result = client.porting_orders.additional_documents.delete(
"182bd5e5-6e1a-4fe4-a799-aa6d9a6ab26e",
id: "182bd5e5-6e1a-4fe4-a799-aa6d9a6ab26e"
)
puts(result)
List allowed FOC dates
Returns a list of allowed FOC dates for a porting order.
GET /porting_orders/{id}/allowed_foc_windows
response = client.porting_orders.retrieve_allowed_foc_windows("182bd5e5-6e1a-4fe4-a799-aa6d9a6ab26e")
puts(response)
Returns: ended_at (date-time), record_type (string), started_at (date-time)
List all comments of a porting order
Returns a list of all comments of a porting order.
GET /porting_orders/{id}/comments
page = client.porting_orders.comments.list("182bd5e5-6e1a-4fe4-a799-aa6d9a6ab26e")
puts(page)
Returns: body (string), created_at (date-time), id (uuid), porting_order_id (uuid), record_type (string), user_type (enum: admin, user, system)
Create a comment for a porting order
Creates a new comment for a porting order.
POST /porting_orders/{id}/comments
Optional: body (string)
comment = client.porting_orders.comments.create("182bd5e5-6e1a-4fe4-a799-aa6d9a6ab26e")
puts(comment)
Returns: body (string), created_at (date-time), id (uuid), porting_order_id (uuid), record_type (string), user_type (enum: admin, user, system)
Download a porting order loa template
GET /porting_orders/{id}/loa_template
response = client.porting_orders.retrieve_loa_template("182bd5e5-6e1a-4fe4-a799-aa6d9a6ab26e")
puts(response)
List porting order requirements
Returns a list of all requirements based on country/number type for this porting order.
GET /porting_orders/{id}/requirements
page = client.porting_orders.retrieve_requirements("182bd5e5-6e1a-4fe4-a799-aa6d9a6ab26e")
puts(page)
Returns: field_type (enum: document, textual), field_value (string), record_type (string), requirement_status (string), requirement_type (object)
Retrieve the associated V1 sub_request_id and port_request_id
GET /porting_orders/{id}/sub_request
response = client.porting_orders.retrieve_sub_request("182bd5e5-6e1a-4fe4-a799-aa6d9a6ab26e")
puts(response)
Returns: port_request_id (string), sub_request_id (string)
List verification codes
Returns a list of verification codes for a porting order.
GET /porting_orders/{id}/verification_codes
page = client.porting_orders.verification_codes.list("182bd5e5-6e1a-4fe4-a799-aa6d9a6ab26e")
puts(page)
Returns: created_at (date-time), id (uuid), phone_number (string), porting_order_id (uuid), record_type (string), updated_at (date-time), verified (boolean)
Send the verification codes
Send the verification code for all porting phone numbers.
POST /porting_orders/{id}/verification_codes/send
result = client.porting_orders.verification_codes.send_("182bd5e5-6e1a-4fe4-a799-aa6d9a6ab26e")
puts(result)
Verify the verification code for a list of phone numbers
Verifies the verification code for a list of phone numbers.
POST /porting_orders/{id}/verification_codes/verify
response = client.porting_orders.verification_codes.verify("182bd5e5-6e1a-4fe4-a799-aa6d9a6ab26e")
puts(response)
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- Sep 2026
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