Ticket Triage

SkillDev tools

Use when classifying customer support tickets by topic, urgency, sentiment, and routing team. Not for drafting customer replies.

Available today. Use it from your connected AI after setup.

Add ahel to your AI once: Claude, ChatGPT, Cursor, Claude Code or Codex. Then ask it to use this.

Then ask your AI: use the Ticket Triage skill

What this skill tells your AI

The instructions your AI receives, as published by sgskills/aibp in skills/sg-skill-optimizer/tests/fixtures/06-trigger-conflict/skills/primary/SKILL.md and read by ahel’s review.

Classify and route support tickets.

Signals

GitHub stars
34
Forks
9
Last commit
Sep 2026
Advanced
Item type
skill
Key
ticket-triage-sgskills
Source
github.com/sgskills/aibp