contact-center/android
SkillMediaZoom Contact Center SDK for Android. Use for native Android chat/video/ZVA/scheduled callback integrations, campaign mode, service lifecycle, and rejoin handling.
Available today. Use it from your connected AI after setup.
No other account needed.
Connect ahel once, and every AI you use reads what you have installed.
Then ask your AI: use the contact-center/android skill
What this skill tells your AI
The instructions your AI receives, as published by zoom/skills in skills/contact-center/android/SKILL.md and read by ahel’s review.
Current public changelog release: 5.6.0 (verified 2026-07-10). It changes real-time audio
translation logic to improve live interpretation. Do not hardcode assumptions about translation
behavior across SDK versions.
Official docs:
- https://developers.zoom.us/docs/contact-center/android/
- https://marketplacefront.zoom.us/sdk/contact/android/index.html
Quick Links
- concepts/sdk-lifecycle.md
- examples/service-patterns.md
- references/android-reference-map.md
- troubleshooting/common-issues.md
SDK Surface Summary
- SDK manager:
ZoomCCInterface - Channel services:
getZoomCCChatService()getZoomCCVideoService()getZoomCCZVAService()getZoomCCScheduledCallbackService()- Campaign support via web campaign service and campaign metadata.
Hard Guardrails
- Initialize SDK in
Application.onCreate. - Use
ZoomCCItemto define channel + identifiers. - Use
entryIdfor chat/video/ZVA. - Use
apiKeyfor scheduled callback and campaign mode. - Release services on teardown.
Common Chains
- Contact Center app and engagement context: ../../zoom-apps-sdk/SKILL.md
- Contact Center API automation: ../../rest-api/SKILL.md
Operations
- RUNBOOK.md - 5-minute preflight and debugging checklist.
Signals
- GitHub stars
- 77
- Forks
- 16
- Last commit
- Sep 2026
Advanced
- Catalog kind
- skill
- Gateway key
contact-center-android- Source
- github.com/zoom/skills