contact-center/ios
SkillMediaZoom Contact Center SDK for iOS. Use for native iOS chat/video/ZVA/scheduled callback integrations, app lifecycle bridging, rejoin flow, and callback handling.
Available today. Use it from your connected AI after setup.
No other account needed.
Connect ahel once, and every AI you use reads what you have installed.
Then ask your AI: use the contact-center/ios skill
What this skill tells your AI
The instructions your AI receives, as published by zoom/skills in skills/contact-center/ios/SKILL.md and read by ahel’s review.
Current public changelog release: 5.6.0 (verified 2026-07-10). Real-time audio translation
logic changed, and the backend now controls available AI live-interpreter languages and volume
restrictions. Treat those as runtime service capabilities rather than a fixed client list.
Official docs:
- https://developers.zoom.us/docs/contact-center/ios/
- https://marketplacefront.zoom.us/sdk/contact/ios/index.html
Quick Links
- concepts/sdk-lifecycle.md
- examples/service-patterns.md
- references/ios-reference-map.md
- troubleshooting/common-issues.md
SDK Surface Summary
- Manager:
ZoomCCInterface.sharedInstance() - Context:
ZoomCCContext - Items:
ZoomCCItem - Services:
chatServicezvaServicevideoServicescheduledCallbackService
Hard Guardrails
- Set
ZoomCCContextbefore channel operations. - Forward app lifecycle calls (
appDidBecomeActive,appDidEnterBackgroud,appWillResignActive,appWillTerminate). - Use item-based initialization for channels.
- Keep rejoin URL handling connected to the video service path.
Common Chains
- Contact Center apps in Zoom client: ../../zoom-apps-sdk/SKILL.md
- OAuth and identity: ../../oauth/SKILL.md
Operations
- RUNBOOK.md - 5-minute preflight and debugging checklist.
Signals
- GitHub stars
- 77
- Forks
- 16
- Last commit
- Sep 2026
Advanced
- Catalog kind
- skill
- Gateway key
contact-center-ios- Source
- github.com/zoom/skills